Frequently Asked Questions
Everything you need to know about bringing quality home.
Where is your furniture manufactured?
We specialize in high-quality, handcrafted furniture primarily sourced from local Amish craftsmen and premium domestic manufacturers to ensure long-lasting durability.
Do you offer white-glove delivery services?
Yes, we provide professional white-glove delivery which includes bringing the furniture into your home, full assembly, and placement in the room of your choice.
Can I customize the wood type or fabric of a piece?
Many of our collections offer extensive customization options, allowing you to choose from various hardwoods, finishes, and performance fabrics to match your home decor.
What is the typical lead time for custom orders?
Custom furniture orders typically take between 8 to 16 weeks to complete, depending on the complexity of the piece and the current schedule of our artisans.
What is your return policy for furniture items?
Stock items can be returned within 14 days of delivery subject to a restocking fee. Please note that custom-made or special-order items are non-refundable.
Do you offer financing options?
Yes, we partner with specialized lenders to offer flexible monthly payment plans, allowing you to invest in quality furniture today and pay over time.